A synchronized and updated scheduling not only helps in gaining patient trust but also significantly impacts the revenue cycle performance.
Accurate demographic collection increases the rate of clean claim submissions while reducing payment delays and denials.
It avoids eligibility-related rejections and denials, increases upfront collections; leading to improved patient satisfaction and improving billing.
We’ll greet the callers on behalf of your practice and takedown queries related to appointments, bills, referrals, insurance or refills.
We provide technology-enabled precertification and authorization services for inpatient/outpatient services.
We explain either to your team or directly to a patient about their responsibility in the form of Copays / Coinsurance / Deductibles / Previous Balance.
Updating the billing system with the verified details.
We can customize the reports based on provider preference include, but not limited to the following: Charges, Payments, Adjustments and aging A/R.
Policies are in place to prevent employees from accessing PHI via non-secure methods as well as controlling access to PHI.
Patient Appointment Calls
More than 60% of patients schedule their visits digitally.Correctly managing their phone calls is of prime importance for our front desk team.We keep your patients count intact,thus reduce No Shows, less than 2% to 0%.
Patient No-Shows and last minute Cancellations are common revenue loss in Healthcare and badly affect the financial performance and quality of service.
Our medical front office and billing team helps to decrease patient no-show rate with an appointment confirmation and follow-up system.
Patient Follow Up Visits
We keep a proper record of each patient visit and make sure that follow-up visits are not missed.
To improve revenue, we provide proficient solutions to help you: